Monday, 25 November 2013

I love Christmas but bah humbug to Amazon

Don't get me wrong, I love Christmas, I love the preparation, the decorations, seeing the joy on the boys faces but there is something that really gets to me at Christmas time and it is only at Christmas that it bothers me.  Whether that's because I do more research at Christmas looking for presents, price checking and watching toys over a number of weeks.

It was a few years ago when we first noticed what Amazon do.

We had looked at something at the end of October decided that we would get it in November and couldn't believe the difference in price over a month.  It had rocketed. A blip maybe a mistake, but no on other items the same had happened. The following year we checked in October again, prices were low, we bought and then watched as the raised them over the coming months in the lead up to Christmas.

This year, I checked again at the end of October.  Beanie's Christmas list contains mostly Lego Star Wars and so we started watching. We have managed to buy a few things at really good prices but mainly for Monkey but it appalls me at how they change their prices not just week in week out, or even day to day but sometimes they change hourly too, and rise and fall throughout the day.  If items are low in stock the prices seem to rise, when there are plenty they lower them.

For example on Beanie's wish list is the Lego Star Wars At Te. When I first saw it it was on Amazon for £47.99, a bargain I wish I had bought there and then, since then it has risen to £63.99 and then to £72.99, £74.87, £78.99 and the the other day it was advertised as below. Great i thought back down to £47.99.

I clicked on it to go through to the item page to find, no not £47.99 but £74.32!!

A quick screen shot and I return to screen shot the previous page too!

I know they have to make money but they are seriously putting me off buying from them when they treat their customers (and their staff if you're watching BBC1) the way they do. If they can afford to sell it at the lower price then why don't they leave it there and get customers who would usually go elsewhere. The At Te is now cheaper elsewhere so I won't be getting it from Amazon unless its back to £47.99 which I doubt it will be with only four weeks till Christmas!

Another of my bug bears with them is that now that they stock everything you can imagine, they really need to find a way of filtering what appears in the search terms.  I was looking for some stationery for the boys for Christmas, a search I would think children would look for when I came across the following. You can see in the address bar my search was for stationery stocking fillers so I am not really sure where the Willy Apron fits in!!

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